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Appointments and Fees

patient at reception desk

Making an appointment

To make an appointment at the clinic, please ring 020 7089 5360 or 020 7407 0222.

Alternatively you can email us at clinicappointments@bso.ac.uk, send us a message using our online form, or pop in and speak to us at our clinic reception.

Appointment times

Typically, new patients (or patients who haven't been to the clinic in the last six months) should allow 1 hour 20 minutes for their first appointment. This is to allow us to conduct a detailed assessment and patient history. Follow up appointments are typically 40 minutes.

We run a variety of clinics throughout the week. Our general and associate clinics are open to all patients, while some of our other clinics deliver specialist care to specific patient groups. An overview of our clinics is provided below. 

  Morning Afternoon Evening
Monday General Clinic
Children's Clinic
General Clinic
Children's Clinic
Associates Clinic
Tuesday General Clinic
OsteoMAP Clinic
General Clinic
OsteoMAP Clinic
Associates Clinic
Expectant Mothers Clinic
Wednesday General Clinic General Clinic Associates Clinic
Thursday General Clinic
Sports Clinic
Expectant Mothers Clinic
General Clinic
Children's Clinic
Associates Clinic
Friday General Clinic
Paediatric Clinic (every three weeks)
General Clinic
Demonstration Clinic
Paediatric Clinic (every three weeks)
Associates Clinic
Saturday Associates Clinic
Paediatric Clinic
Closed Closed
Sunday Closed Closed Closed


We also run a number of community clinics which are for targetted community groups. Visit our specialist and community clinics page for details.

Appointment fees

The BSO is an exempt charity, with a mission to make osteopathy affordable and accessible to the whole community. Our fees are less than half those generally charged in private practices.

 Clinic Standard Concessionary Community Partners
General £25 £13 £19
Associates £40 N/A £40
Children's Free Free Free
Expectant Mothers £25 £13 £19
Sports £25 £13 £19
Demonstration £30 N/A £30
OsteoMAP £13 N/A N/A



Appointment Refunds

Although the BSO clinic makes every effort to ensure that it fully meets the needs of patients, it is acknowledged that there will be times when patients may request a refund for appointments. The BSO clinic operates a Clinic Appointment Refund Policy (below) to deal with such eventualities. This policy gives detail of the normal grounds under which refunds are given and explains the process of how to apply should you need to.

Clinic appointment refund policy pdf